My Journey

I have made all the calculations; fate will do the rest -(Napoleon)

Wednesday, January 10, 2007

iPhone - The journey ahead ..


The sun is finally shining over the skyline of Helsinki after many days. Except, it is not shining in the Helsinki stock exchange for the world’s biggest and popular cell phone manufacturer ‘Nokia’. Its share has slumped by 1.80% (as I write), after losing 1.17% yesterday in the New York Stock Exchange. The story is similar for Motorola and other cell phone manufacturers.

All because of the new, smart, cell phone launched by Apple Inc, called ‘iPhone’. It was show cased yesterday by Steve Jobs, spiking the shares of Apple by 8%. The new phone has lot of innovative features, iPod, camera capability and convergence of many other utilities. There are several questions to be asked. Is the knee jerk reaction in the stock exchanges justified? Is Apple going to hurt the top line of established cell phone manufactures in any significant way?

The ‘smart’ cell phone of Apple is not the one which is driving businesses for Nokia or Motorola. The maximum revenue of Nokia these days comes from developing geographies and not from US. Markets of China, India, and African countries are where the top line of Nokia gets the numbers and Apple is no where going to reach there anytime soon. The customers, who are really defining success of Nokia in China and India, are not the ones who are fascinated by iPod, camera or Google search capability. They are using cell phones due to telecom revolution and not due to gadget revolution. The same can be said about emerging markets in Africa, like Kenya. Will this phone be of any great value for those who don’t use or own iPod(people like me). It will take a long time for them to afford or really appreciate the ‘smart’ phone of Apple. Anyway Apple is going to launch its phone in Europe and Asia only in 2008, at present it is very much for US market.

Secondly, the sale of mobile phones in US is tightly related to the service provider. The cell phone of Apple is tied to Cingular (AT&T). I don’t think Apple has much of experience in this kind of marketing. It would be like iPod and iTune stores belonging to different companies. Moreover, Apple will need to tie up with other content providers as well; so here the only important point is not technology, or ‘coolness’ factor but also dynamic of relationships. Top of all this, as with any other consumer item, the sale of mobile phones in US is not going to drive the business of any mobile phone manufacturer.

The only real competition that Apple phone might give, right now, is to high end phone manufacturers like RIM(Blackberry) or Palm. Nokia or Motorola has a deep line of products, which Apple won’t be able to match anytime soon. The most established and world’s market leader in mobile phone manufacturing, Nokia, has for long being towing the vision of convergence and multimedia. They have been investing in research and development for long and have come out with equally good products. The Nokia N800 Internet Tablet, showcased in the 2007 International Consumer Electronics Show (CES), couple of days ago, is one such product.

The initial hype and optimism is quiet understandable. At this point the biggest threat(so to speak) from this iPhone, to me, is to the iPods. There is a parallel in the history for it, the saga of Microsoft Vs Britannica Encyclopedia. If Apple can attack the value proposition the same ways Microsoft did, I don’t see other mobile phone manufacturers to be much concerned than having just another competitor in the market.


(Post written for academic interest in personal capacity)

24 Comments:

  • At 4:25 PM, Anonymous Anonymous said…

    Obsolenence is the biggest supply chain problem in this industry ... markets leaders can change rapidly.

    apple still holds the world record for the being the fastest company to become fortune 500.

     
  • At 4:26 PM, Anonymous Anonymous said…

    Obsolescence*

     
  • At 8:37 PM, Blogger Kartik said…

    Good work Satya… I have not spent time researching the cell phone market. Will do soon…But purely from common business sense, I have few comments to offer…
    1. I will not ignore the competition from iPhone from Apple. When Microsoft announced, a couple of years back its desire to enter in electronic watch market, Casio and others said, we will watch their every single move! Some one with financial muscle can really disrupt the market.
    2. Nokia can’t remain market leader in India or China, if it looses it leadership position in US market. Everyone who sales Cell phone in US is watching the other markets, especially the fast growing markets like China and India.
    3. One should not underestimate the consumer aspirations in growing markets. You cant’s expect to satiate the consumers in emerging markets with discarded technologies elsewhere. The first cell phone I bought was in last quarter of 2003, it was a Nokia 2100 a plain-vanilla telecom device, 1 year later, I graduated to a hi-tech device from Sony Eriksson, with infrared, and GPRS capability. This perhaps explains why cell phone market has not more than 12-18 months of shelf life. India and Chinese consumers are no less upwardly mobile than any other market; they would be graduating to hi-tech phones very faster. So Nokia better watch out!!!
    4. Look who is saying what in the market!!! Visionary people and organization have capability to disrupt the market…they are known the redefine the rule of the game. On one in business can afford to ignore it. I watched a Bill Gates interview almost a year ago, some one asked if Bill has a iPod, Bill short back, he doesn’t and said Mobile phones are the best device to listen music. I am sure all of understand what was he hinting at. Bill was certainly worried about iPods sweeping popularity. So is Steve worried about, Microsoft’s interest in communication products, be it online music, or, cell phones (Biggest threat today BlackBerry has is from Microsoft, not from Cell phone manufacturers. BlackBerry community is fast moving to, cell phones using Microsoft s/w, because it seamlessly integrates with windows/outlook.
    5. In the age of convergence, Nokia can’t afford to ignore iPhones! Having said that I would also like to mention, it is a great company and sure it will beat all competition..

    Cheers !!!

     
  • At 9:52 PM, Blogger greensatya said…

    Mowgli - Yeah that obsolescence explains the convergence of iPod and iPhone for Apple.

    Kartik - Phew! long comment. Let me try to answer.

    1. I didn't say about ignoring the competition. I said, change in topline of established manufacturers and to what extent? Can Apple do that kind of change as it did with iPod ? This is the theme of my post.

    2.Nokia is not a market leader in US. It is in third position(yeah, you read it correct)! so leadership in US market is not that significant for global leadership. One should put money where the growth is.

    3. Consumer aspirations in growing market - You answered the question yourself. People graduate, but you don't sell iPod converged iPhone, to those who are buying cell phones only cause of telecom revolution. That's the revolution in developing economies. It will take 5 years or more than that, before every mobile phone user will find the need of Music, Camera, GPRS and 3G in their cell phone.

    4. I didnt get your this argument. You mean to say that just cause Steve Jobs, introduce iPhone, it will sweep the world and uproot Nokia, Motorola and Samsung !! There are many Apple products which resulted in failure.

    5. Nokia has long been touting the convergence, long before Apple thought of mobile phone. All the features of iPhone is already there in the N series of Nokia, which is already in the market. So convergence is not the differentiating or competitve advantage for Apple any more in mobile phone.

    I am not taking stands here, just trying to realistically assess the impact of iPhone in the mobile phone market.

     
  • At 10:22 PM, Blogger Kartik said…

    Satya
    I was just expanding your theme; neither have I had any bias for Apple nor against Nokia. I was just expanding your theme, as to how due to convergence, someone can enter into your territory, may disrupt few of your product/service lines, and may even dislodge you from competition, if you are mindless about the market revolution!
    I have no Apple-philic or Nokia-phobic...who ever wins, eventually that would lead to more consumer choices…and that would be welcome news to me..
    Cheers!!

    Kartik

     
  • At 11:44 PM, Blogger greensatya said…

    Kartik - I do appreciate your comment. Neither am I taking any stand despite my present affiliations. I will still repeat myself in very concise manner.

    1.iPhone is not disruptive, iPod was when it was introduced but not iPhone.

    2. Converging applications makes sense only when people need the converged applications. If I dont need iPod why would I buy a iPhone due to its iPod capability ?

    I guess that sums it all.

     
  • At 11:57 PM, Blogger Expression ! said…

    Some how I have realized that European cell phones and their service quality is many folds better than American cell phones.Wireless network is not all that competitive in the U.S..If the cell phone is hi-fi then definitely the coverage will be poor,and if you want to buy a cell phone with good coverage ,for sure you cant get all the hi-fi features.I can never understand why is that?

     
  • At 7:11 AM, Blogger Neihal said…

    thats more like it.....I was missing these posts:)
    I agree point to point....
    Like the way you make it so interesting and simple....
    and for the sunshine...Enjoy!:))

     
  • At 10:34 AM, Blogger greensatya said…

    Sharda - Yeah in the US market, the carriers have more of control and every phone is tied to the service provider. Guess iPhone in sometime will be available with T-Mobile and Verizon as well.

    Neihal - Glad you like the post. Today we are having snowfall and I missed it. When I entered the office, I was like snow-man, all covered in snow.

     
  • At 1:30 PM, Anonymous Anonymous said…

    Comment written for academic interest in personal capacity

     
  • At 12:05 AM, Blogger Kartik said…

    Sharda
    It is correct that Cell phones are tied up with carriers in US, but the carrier and cell phones don’t have competitive relationship rather they have co-opetitive relationship. So all cell phones are tied with all carriers (it’s a nxn relationship). The reason behind this relationship is, carrier subsidizes the price of the cell phones, to create low entry barriers for the customers, and the cost of subsidy is absorbed as customer-acquisition cost. So you might find a cell phone, being offered by T-Mobile for x$ where as the similar model (not the same, possibly some variant with a different color etc, but with same basic features), being offered by Sprint or Singular for x-t$.
    It is interesting the way Apple preferred to market the iPhone, they precluded all carriers from subsidizing the price, so they would now have to offer iPhone at the retail price. This is kind of daring…Apple want customers to buy iPhone because of its intrinsic value, and pay a premium on it, rather than buy it because of low price.
    I guess coming days would unravel if Satya’s dooms day prediction for iPhone comes true or it proves to be another iPod story.
    Cheers!

     
  • At 12:52 AM, Blogger rohitj said…

    Hey!!
    Apples every thing is attractive. And that does matter. So what I plan to do is, I will wait till it comes to Asia, and I would be in the first buyers list. Or may be I will buy it from US in my coming trip. The product is too attractive, and would surely give good performance as well. Price is good no doubt. :) . I am so excited about it.

     
  • At 6:49 PM, Blogger greensatya said…

    Mowgli - Got it buddy, hope you are having nice trip and enjoying your flight.:)

    Kartik - Wow, trying to hijack my blog ..hehe. I think there are other reasons for Apple to do the 'daring' step of yours. For start, they don't want to give an image of tied with any one operator, so instead of plan, they are coming with fixed price.
    Well, not in mood to discuss more on this lazy weekend. Want to repeat the classrooms ? :P

    Shenanigan - Apple loves you buddy :)

     
  • At 7:06 PM, Blogger Abhinav said…

    Nice post ... very interesting analysis.

     
  • At 1:09 PM, Blogger greensatya said…

    Abhinav - Thanks

     
  • At 6:37 PM, Blogger Y said…

    Interesting thought process, but apple itself wants or is targeting only 1% of the market. So there target segment and desired path seems quite clear.

    The margins are in the higher end phones. Apple is definitely not chasing volumes here

    Its raising the aspirational value of the mobile phone. And wants to take the mantle of the aspirational brand. The way I look at it, mobile phones at every segment have become a commodity in certain respects.

    This is where apple is leverging values associated with its brand and product and trying to create a differentiation strategy.

    Apple because of its history and products have always been different and trend setters. I read somewhere, when you buy a macintosh you dont buy a PC but you buy apple. Similarly when you buy I-pod you dont buy a mp3 player, but you buy apple. Similarly I think ppl would buy apple not a mobile phone. And in that respect they will change the game.

    Also it brings focus back to hardware. and that itself becomes a differentiator.

     
  • At 11:08 PM, Blogger Kartik said…

    That’s a valid point RM. The market forecasts are impressive for wireless handsets over the next five years. Currently, this is over a $300 billion business selling over 2 billion units annually. And unlike iPod you don’t have to have a 60% market share to be successful, you don’t have to be market leader either. A humble 1% market share just in US market would do the wonders.

     
  • At 11:45 AM, Blogger greensatya said…

    RR- This is the point I am trying to make in the post, thats why I started with share price. I wrote that how much it will affect the bottomline of Nokia. Apple will remain in the niche sector, iPod did breach more than niche sector cause it was disruptive.

    Well by now the result of Motorola has come out and as expected it was pretty bad, but it has different reasons.

    Kartik - 1% of marketshare in US is going to give competition to Nokia's sales worldwide !! need I say anything more ?

     
  • At 4:18 PM, Anonymous Anonymous said…

    Not done much research but I dont think this will prove a threat to other brands, what with limited market, high price and a fixed provider!

     
  • At 9:23 AM, Blogger Just Jane said…

    very interesting viewpoint. all said and done, the iphone is the new coolth :)

     
  • At 11:33 AM, Blogger greensatya said…

    Twilight Fairy - Yeah, this is what I have been trying to say. The hype is more than it's worth.

    Rio - Cool tool it is ! It will definitley cater to the taste to the rich, hip and upwardly mobile customers but not to all!

     
  • At 7:08 PM, Blogger Kartik said…

    Satya - 1% market share by end of 2008, that what Apple's CEO expects! Like you I have no prescience of future!

     
  • At 10:08 PM, Blogger greensatya said…

    Kartik, Your conviction does say that you look future crystal clear

     
  • At 12:27 AM, Blogger Kartik said…

    I don't care if my good Satya still believes iPhone as not a disruptive gadget from Apple..the bottomline is iPhone is driving the growth of Apple and as well as that of AT&T….and not to mention its driving my personal networth…I bought Apple @79 USD, thankfully it closed today almost @ 190 USD . By the way the new ecosystem of iphone apps is cool too…every time you buy a cool app like twitter on itune, you make apple richer….if the next iphone versions can improve on its ebook functionality, it may pretty well be a threat to Amazon’s Kindle…for now I’m happy that I didn’t get persuaded by my good friend Satya in predicting dooms day for iPhone :D
    Kartik

     

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